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Account Manager

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Job Reference: G4S/TP/753357/104511
Number of Positions: 1
Job Category: Security / Protective Services
Contract Type: Full Time
Salary: $63000 - $68000
Location: Overland Park, Kansas
G4S Region: North America
Country:United States


G4S Business Unit:US Secure Solutions
Closing Date: December 28, 2017

Job Introduction:

PLEASE CLICK APPLY OR TEXT "JOBS" TO 561-660-9797 FROM YOUR SMARTPHONE!

The world's leading private security organization, G4S, has an immediate job opportunity for an Account Manager. As an Account Manager, you will work with the Training Manager, Data Entry Manager and E-SOC Manager in the day to day security operations.  This person will be required to organize, schedule, and coordinate all aspects of a 24 hour a day Security Operation at various locations across the country as well as interface with client/site management to discuss security services provided, identify problem areas, provide advice/recommendations for solutions and take corrective action where needed.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Secondary liaison between G4S Secure Solutions USA and client senior management
  • General Operations management; review post orders and make recommendations to  client when updates should be considered responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all company policies and procedures including standards and Key Performance Indicators (KPI); conduct required off hour and weekend site visit to ensure client’s compliance and provide recommendation on operations, policy and technology applications to  client
  • General Human Resources management; participate in selection and placement, conduct performance reviews, manage attendance, and conflict resolution; scheduling; as required; manage the selection, orientation, training/development and retention of high caliber staff
  • Review alarm system open/close reports, compile exception reports and forward to appropriate Account Manager for review
  • Provide monthly report to client detailing all pertinent activities that have occurred in the previous month concerning any security and safety issues
  • Administer G4S Safety Program; semi-annual review and revise the security Emergency Response plan; monitor compliance with regulatory and fire prevention requirements and safety items assigned by client
  • Conduct monthly conference calls with servicing G4S offices to ensure consistencies in quality of service and provide quarterly reports to client senior management; Interface with Supplier District Management and client; coordinate with other Regional Managers to achieve common goals and objectives;
  • Ensure the correct and consistent administration of MSA Agreement; ensure compliance with all client’s Labor Agreements
  • Ensure that “Metrics process” and corrective action processes are administered correctly so that risks are adequately identified and protected as required by the Client Security/Fire Manuals
  • Provide insight to cross-training officers to make them more versatile
  • Review Post Orders and make any required recommendations

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a college degree in criminal justice, business administration, education, other related field
  • Ability to meet and maintain any applicable State licensing or certification requirements

Type and Length of Specific Experience Required

  • Must have one or more of the following:
    • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
    • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
    • Bachelor’s degree in law enforcement or criminal justice related studies
    • A minimum of 8 or more years of active service in any military branch
    • Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service
    • A minimum of 5 years of progressively responsible, security related experience
  • Work history to include all of the following:
    • Demonstrated knowledge of security operations, including fire protection, hazardous materials handling, workplace health and safety issues and related
    • Proven skills in financial summaries, and human resources administration
    • Ability to act in a decisive manner in emergency situations
    • Strong managerial skills and the ability to assert oneself
    • Demonstrated planning, organizational and project management skills

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must submit to a pre-employment drug test
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

  Environment: Office with minimal to no extreme temperatures    expected

Major activity: Working on PC and using telephone/radio while sitting

Physical efforts to carry out job duties:  Limited, to include some standing, bending, limited stretching and reaching.


About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link: http://g4s.us/en/Contact-Us/Local-Offices


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