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Area Supervisor

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Job Reference: G4S/TP/403185/125896
Number of Positions: 1
Job Category: Security/Protective Services
Contract Type: Full Time
Salary: $45000.00 - $49500.00
Location: Tucson, Arizona
G4S Region: North America
Country:United States

G4S Business Unit:US Secure Solutions
Closing Date: October 11, 2018

Job Introduction:


The world's leading private security organization, G4S, has an immediate job opportunity for an Area Supervisor. As an Area Supervisor, you will be responsible for the day-to-day operations of client facilities assigned to them.  Generally, the Area Supervisor will provide support to the area office and site supervisors, and ensure contract compliance by regularly inspecting and auditing each facility assigned to the area as well as ensuring appropriate staffing.  The Area Supervisor is the primary point-of-contact for all matters relating to each assigned area facility and, as such, must coordinate closely with all operational, management, and administrative sections of the area office.

The Area Supervisor is accountable for the effective and efficient delivery of security services at their assigned client sites. The Area Supervisor will ensure that the client sites are properly staffed in support of the Labor Scheduling function. The Area Supervisor is responsible for identifying the required staffing level(s) required to adequately meet contract obligations in coordination with the labor scheduling function while maintaining profitability targets.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Duties and functions that forecast business activity and cost, such as schedule attainment, and projected overtime
  • Duties and functions, relevant to the effective and efficient execution of client service delivery, such as tours and audits
  • Manage and/or improve operational and financial performance of areas within his/her span of control
  • Meet periodically with direct reports and others within his/her span of control, to ensure client, and company, expectations are being met, as well as to ensure that the proper tools and behaviors are in place to support delivery and execution
  • Manage and continuously develop subordinates which are direct/indirect reports
  • Ensure that G4S contract requirements, training and development have been followed
  • Certify compliance to G4S systems and procedures such as SecureTrax as well as accurate time & attendance disciplines and corrections
  • Identify to the Scheduler and HR Manager any open positions so the schedule may be adjusted to maximize coverage of the schedule and a job posting may be placed to quickly replace that employee
  • Support and align with Scheduler to address any errors in scheduling or post orders
  • Document, revise and advise action plans to improve scheduling performance and function as it pertains to NBOT and fulfilling client relationships
  • Maintain frequent and positive contact with subordinates, customers and the general public to ensure interactions are align with the G4S core values
  • Review Key performance indicators on a day-to-day basis in order to maintain control over operations
  • Track/Monitor open position percentage to total headcount, call off hours percentage, and overhead to billable hours ratio
  • Conduct regular site visits to customer locations to ensure employees are maintaining high code of conduct standards and to ensure a high standard of quality in servicing the contract
  • Provide equipment to new employees or replacement to existing employees as necessary to ensure full contract compliance for the customer

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Ability to meet and maintain any applicable licensing or certification requirements
  • Must possess one or more of the following:
    • Associate’s Degree in business administration, private security or law enforcement-related fields (e.g., criminal justice) combined with at least 1 year of experience in a supervisory/management capacity
    • High School diploma or equivalent combined with at least 2 years of experience in a  supervisory/management capacity

Type and Length of Specific Experience Required

  • Minimum of one year work experience in the security industry
  • Must possess one or more of the following:
    • Meaningful and verifiable work history in any field
    • Associate's degree or higher in any discipline
    • Service in the active duty military, military reserves or National Guard
    • Service in auxiliary police or police cadets

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must submit to a pre-employment drug test
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Office; minimal to no work in extreme temperatures is expected

Major activity:        Working on PC while sitting; telephone use; driving; standing

Physical efforts to carry out job duties:  Limited, to include some standing, bending, and limited stretching and reaching

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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Please Note: The application deadline for this job has now passed.