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Detention Shift Supervisor

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Job Reference: G4S/TP/3880024/133229
Number of Positions: 1
Job Category: Security/Protective Services
Contract Type: Full Time
Salary: $22.99
Location: Phoenix, Arizona
G4S Region: North America
Country:United States

G4S Business Unit:US Secure Solutions
Closing Date: December 9, 2018

Job Introduction:


The world's leading private security organization, G4S, has an immediate job opportunity for a Detention Officer Shift Supervisor (Sergeant). As an Detention Officer Shift Supervisor, you will provide direct first level supervision of day-to-day transport operations that include the supervision of transport teams.  The Shift Supervisor reports directly to the Site Supervisor and is responsible for direct oversight and planning of daily shift schedules, workflow, and day-to-day operations of transportation teams.  The Shift Supervisor also coordinates G4S tactical operations with client supervisors.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Role Responsibility:

Specific Duties and Essential Functions

  • 1st level Supervision of  transportation teams and operations; manages daily shift schedules; interface with client supervisors, and Site Supervisor; evaluate performance of  Detention Officers; clearly articulate directives, policies and procedures to subordinate personnel
  • Liaison with client first and 2nd level supervisors; frequent meetings with client supervisors concerning operational and personnel issues
  • Report incidents, statistical requirements and status reports to Site Supervisor, Compliance Manager and Fleet Manager; provide weekly man-hours reports; submit timely incident reports; provide status reports as required

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must be able to meet and maintain any applicable licensing, including driver’s license, or certification requirements
  • Current and valid Arizona Armed Guard License

Type and Length of Specific Experience Required

  • Must possess a minimum of two years of successful experience in field supervision of detention officer or correctional officer services
  • Prior G4S ICE contract Detention Officer experience
  • Prior supervisory/management experience in a multi-location security environment
  • Must meet one of the following:
    • Three (3) years of experience as a civilian law enforcement officer or military police officer
    • Three (3) years of experience as a security officer engaged in functions related to detaining civil or administrative detainees

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 21 years old or the minimum age required by the state, if higher
  • Must be a United States citizen
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Office; some work in extreme temperatures is expected

Major activity:        Working on PC while sitting; telephone use; driving

Physical efforts to carry out job duties:  Limited, to include some standing, bending, maneuvering up to 10 pounds, and limited stretching and reaching.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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