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Director of Operations

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Job Reference: G4S/TP/2029496/95468
Number of Positions: 1
Job Category: Security/Protective Services
Contract Type: Full Time
Salary: $130000 - $130000
Location: San Francisco, California
G4S Region: North America
Country:United States


G4S Business Unit:US Secure Solutions
Closing Date: August 19, 2017

Job Introduction:

The world's leading private security organization, G4S, has an immediate job opportunity for a Director, Operations. In this position, you will plan, execute, and finalize projects according to strict deadlines and within budget.  This position will act as the G4S liaison with the client, customers, and employees.  This position is also responsible for providing management oversight and driving operational accountability through effective change management and leadership development processes.  The Director, Operations will coordinate efforts of team members and third-party contractors and will define the team's objectives and oversee quality control throughout its life cycle.

Core duties include management and leadership of processes for the continuous improvement of the customer experience.  The Director’s success is measured by the organization’s ability to provide high quality services while meeting Service Level Agreements (SLA), improving delivery / support performance, increased use of resources and adaptation of new proven technologies to increase efficiency, and achievement of metrics. The leader in this role actively contributes to the overall company operational targets as well as the daily business decisions.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

Role Responsibility:

Specific Duties and Essential Functions

  • Determine and understand specific customer expectations; effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
  • Plan and schedule project timelines; direct project, defining scope, goals and deadlines, project plans and associated documents
  • Communicate project expectations to team members; coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
  • Identify and resolve issues; liaise with project stakeholders; proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Identify and manage project dependencies and critical path; analyze data to determine project success; determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle
  • Delegate and follow-upon task assignments and achievement; plan and schedule project timelines and milestones using appropriate tools; track project milestones and deliverables
  • Prepare project plans and associated documents; develop and deliver progress reports, proposals, requirements documentation, and presentations

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a Bachelor’s Degree in business administration, finance or computer technology related field

Type and Length of Specific Experience Required

  • Must possess a minimum of seven (7) years of business experience in similar based business and operations
  • Must possess a minimum of three (3) years of related financial and/or process leadership experience preferably within the service industry and/ or with security
  • Work history must include demonstration of each of the following:
    • Critical thinking to be able to assess current processes and set a vision for the solution deployments
    • Ability to make difficult decisions and lead a disciplined program execution

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18 years old or the minimum age
  • Must not use illegal drugs. Must be able to pass a drug test
  • Ability to learn, understand, and apply new technologies
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Must not use illegal drugs. Must submit to a drug test with negative results (except when undergoing documented medical treatment).
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Indoor; minimal to no exposure to extreme temperatures is expected

Major activity:        Telephone use, working on a computer while sitting

Physical efforts to carry out job duties:  Standing, walking, and sitting, minimal stooping or kneeling is required.


About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

 

To receive an update on your application status, please contact our local office by following this link: http://www.g4s.us/en/Contact-Us/Local-Offices


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Please Note: The application deadline for this job has now passed.

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