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Upscale Security Officer Security Command Center Operator

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Job Reference: G4S/TP/3666774/119054
Number of Positions: 1
Job Category: Security/Protective Services
Contract Type: Full Time
Salary: $14.00 - $14.00
Location: Research Triangle Park, North Carolina
G4S Region: North America
Country:United States


G4S Business Unit:US Secure Solutions
Closing Date: June 25, 2018

Job Introduction:

PLEASE CLICK APPLY OR TEXT "JOBS" TO 561-660-9797 FROM YOUR SMARTPHONE!

The world's leading private security organization, G4S, has an immediate job opportunity for a Security Command Center Operator. As a Security Command Center Operator, you will respond to and assist security personnel in reporting emergency and non-emergency events to the Security Command Center.  As a Command Center Operator, he or she shall be responsible for monitoring multiple security systems to aid in the safety and security of persons and properties.  The Command Center Operator is required to detect unfavorable situations, dispatch security officers, and make proper notifications to the appropriate level of management.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Reporting and notifications; providing interface during critical and non-critical emergency events from report to resolution. In addition providing constant information updates wherever applicable in an effort to ensure situation, events, incidents are resolved in an appropriate manner
  • Access control; using CCTV to monitor exterior doors, building perimeters and sensitive building areas (data centers, executive areas, market room etc.); acknowledge forced open and held open alarms; monitor badge activities; monitor and verify access; provide momentary door unlocks and access to card-reader doors and garage gates
  • Customer service; ensure that all forms of communication (email, phone conversation etc.) are all done in a courteous and professional manner; serving as an emergency information communications system for a high profile client
  • Life safety and emergency response; ability to guide and assist clients during emergency and non-emergency situational phone calls (trapped elevator)

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must submit to any State-required training or other qualifications for licensing

Type and Length of Specific Experience Required

  • Must possess 1 year of security related experience within the last 3 years
  • Must possess prior work experience with security systems, including access control systems, alarm monitoring, closed circuit television systems , telecommunications systems, and video surveillance

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 21 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must be able to operate radio or telephone equipment and/or console monitors
  • Must have demonstrated the ability to interact cordially and communicate with the public
  • Must submit to a pre-employment drug test
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Office; minimal to no exposure to extreme temperatures is expected

Major activity:        Working on PC and using telephone while sitting

Physical efforts to carry out job duties:      Limited, to include some standing, bending, and limited stretching and reaching.


About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link: http://g4s.us/en/Contact-Us/Local-Offices


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Please Note: The application deadline for this job has now passed.

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